For decades retail payment systems have been focussed simply on the processing of two basic transaction sources: ATM and POS. Recent changes in the payments landscape, however, have seen the emergence of new channels.
Whilst cost will always be an imperative for financial institutions, it should not be the only vehicle for retail banks and processors to differentiate themselves in the retail payments space. Consumer behaviour is demanding change. The more aggressive use of technology on a more interactive basis encourages consumers to look to their banks and processors to add real value.
Adding value to payments is no longer a pipe dream. With TANGO, financial institutions can deliver value-added services across the retail payments network. Spanning multiple channels and devices, and with richer, more comprehensive transactions, these services will introduce valuable revenue opportunities.